Dell business support chat
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Find Dell Support channels like email, chat, and telephone numbers for your Dell computer. Please select your business size so that we may direct you to the appropriate agents. Tech Support Troubleshoot and fix hardware.
- Arrived with dead Motherboard, took one week for a tech to show up.
- As of this moment, my Inspiron is in the repair shop.
- And that has been forwarded to the escalations team, yet again.
- And the machines are designed to fail.
- Are you facing technical difficulties with your Dell™ product?
Well she tells me that she will send it again. When I called dell for the upteenth time,the tech has his nerve to say it's my fault for letting him take it home because it's against their policy. When you crack your windshield do you expect Caddilac to fix it?
He wanted to put me on hold again, when I suggested that because it was a software question, he could help me without my warranty status. I do not want to return it I want a refund. I got a response 29 minutes later saying that there was no way to do this.
Site Not Configured 404 Not Found 404 The site you were looking for couldn't be found. Sonny decided to put me on hold one more time to double-check with his supervisor, and after 4 minutes, he had an unorthodox solution. Sonny put me on hold for 2 and a half minutes to check my service-tag information a second time, when he came back with questions about my warranty status.
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With Dell, you can rest assured you will eventually get your question answered, but you may have to try a mix of chat, online and phone help until you find what you’re looking for. Worst customer experience I ever had in my whole life!
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Like someone who previously posted, my computer was worked on by different techs. May 11 I was trying to render a video while I was at work and when I came home my computer had no internet access. My computer cannot connect to the World Wide Web at all and no update, no reinstall, no other compatible software can make it work. My computer is running as cleanly and quickly as the day I bought it thanks to them.
But I had reinstalled my driver.
This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. This is the 6th time that I have had to have the exact same problem fixed. This page has been accessed 4 times. Total wasted time so far with no resolution. Waited all year for Cyber Monday to get best price. We've been playing this dance with them for 9 months!
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Best tech decision I've ever made.
My problem is that I required visit by an engineer. My service tag was also missing from the bottom of the case. NEVER buying from them again, and will never buy new computers at any retailer. No one ever called me back with the callback number I provided on my previous call. Not worth for money. One tech actually took my computer home and it took a week to get it back and numerous phone calls(of course he never answered).
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If you've completed the steps above, or need more help, please and we can help get your site up and running in no time. Instead of just telling me how to make the change, she had me download software to let her take remote control of the laptop and make the changes. It is a simple question is this your department or not, was I sent to the right person yes or no? It stops me from what I am doing How do I stop this thing? It was their top line XPS laptop, costing me nearly $2000.
I will also include a transcript, a record of all correspondents, every email I received along with the review with dates so the world can see how slow to take action dell was and how un-useful that action was. I will never purchase from Dell either corporately or personally again they are a terrible customer service company. I will not take a deal that basically screws the customer and allows Dell to “bait and switch” their offers. I'm calling them because my laptop won't turn on.
There’s no Dell Audio app — instead, I was hoping he’d send me to the pre-loaded Waves MaxxAudio Pro. They are not concered they know you can not talk to any one else but them. They didn't only refuse to send me a new laptop but also let me wait now already for four months to fix my motherboard.
I had forgotten and sent a email to the first one the next day, Tuesday, saying how upset and unhelpful the whole thing had been. I included a copy of this review in the email and the next day, today, I received nothing in the way of a reply; nothing at all from Dell. I purchased new directly from dell. I used to be loyal to dell but even now the premium support I paid the price of my laptop for is utterly worthless.
This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform.
- Did you point DNS to the correct or?
- That's about the extent of the support staff's training.
- Went on trip and saw emails saying it was being shipped.
Half the time you can't even understand their English. Have been on the phone with Dell premium support for 40 minutes now. He put me on hold again, this time for 40 seconds, when he came back to request my name and when the computer was purchased, but still had warranty questions. He said yes and the next voice I heard said 'how can I help you?
- 'Name and service tag.
- A year later, my Inspiron became buggy and stopped loading Windows 10.
- After two hours on my own I was able to install it.
- All of the products forming part of any system or bundle offer are available to be purchased separately.
- An unfortunate change from service I've been given in the past.
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Cannot get same great deal. Could Dell be running 2nds on people w/o telling?
They turned out to be defective, and the engineere was embarrassed. They were supposed to transfer my warranty to this computer and every time I call I get the same excuse, "sorry the dept that takes care of the warranty has left for the day. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform.
If you do not I will post this review on every website I can find that offers a review for Dell, and I will also send a copy to every news agency I can find a number for and let every man, woman and child who reads reviews and watches the news know that Dell computers inc robed me of 1,500 dollars. If you just signed up, we're still likely creating your account. If you just signed up, we're still likely creating your account. If you just signed up, we're still likely creating your account.
As well I will tell everyone that will listen the story and tell them to stay away.
Basic support gives you phone support during business hours; ProSupport extends that time to 24 hours a day; and ProSupport Plus adds accidental damage protection.
Delivery estimate of 2 Business days is for UK mainland only, please allow 2-3 extra days for deliveries to Northern Ireland and UK Islands. Dell has a ton of different support numbers based on what you’re calling for and if you’re in warranty. Dell is the worst technical support. Dell’s laptops come with a standard one-year warranty, which includes return shipping.
The computer guy opened the case and immediately asked if someone else had changed out the components! The diag tools pointed at memory issues, they sent one memory SIMM. The first day I got my Dell Precision 3510 which is hella expensive and not so great specs and it already has faulty battery issue. The laptop should be collected back to diagnose the issue.
Spent another 6 hours on hold with NO resolution. Terms and Conditions of Sales, Service and Finance apply and are available from Dell Services do not affect customer's statutory rights. Thank you for your interest in Dell Chat. The Smart Selection program offers selected systems that are available for delivery in 2 business days (Excludes Saturdays, Sundays & Bank holidays) following the date of payment clearance.
I'm just looking for a part. I'm thinking I hot someone else's used lemon system and that is not what I purchased. I've already told Indian guy who refuses to give his name or employee Id number I will take this computer out and put it out of its misery and mine with some well placed rifle rounds and place on youtube. I've been in tech support for 20+ years and only call when I absolutely have to.
Enough so that I've gotten several family members on their computers. Exactly 1 day after the return period lapsed, Dell admitted that my brand new $1500 computer was a lemon. For further details and prices of components if purchases separately, please see www. Had to call different departments and wasted 2 hours of my time just to diagnose the laptop and they couldn't find the problem.
The repair service is outsourced to a company which does not carry stock. The technical problem was "taken care" by the Israeli Dell representative so after ruining the laptop I have to organize the swap with them too. The whole thing, including the phone tree, took 5 minutes and 19 seconds. There was no Dell or Microsoft software to do this, he said, but in a Google search, he came across NetLimiter, a third-party application that he couldn’t guarantee would work.
Poor customer service, laptop battery has worse life I have ever seen within first year. Site Not Configured 404 Not Found 404 The site you were looking for couldn't be found. Site Not Configured 404 Not Found 404 The site you were looking for couldn't be found. Site Not Configured 404 Not Found 404 The site you were looking for couldn't be found.
If you just signed up, we're still likely creating your account. If you just signed up, we're still likely creating your account. If you want to talk to a script reader in India, Dell is your company. If you've completed the steps above, or need more help, please and we can help get your site up and running in no time. If you've completed the steps above, or need more help, please and we can help get your site up and running in no time.